UKME Academy - UKME Academy

pexels-julia-m-cameron-4144923-720x380 UKME Academy

Our Vision

It is the aim of UKME Academy that all persons have the right to receive an individual personalised service and to be fully involved in their teaching, training and assessment.

Receive a teaching, training and assessment service appropriate to their individual needs, regardless of age, gender, colour, condition, religion, or social class.
Be treated at all times with skill, dignity and respect.
Have individual peers treated with courtesy and understanding.
Have the support of a teacher, assessor or advisor within reason – when requested.
Receive reasonable advocacy and interpreting service if necessary.
Have confidentiality observed for all records and information relating to academic and or personal details and to have access to teaching, training and assessment records.

Be informed about all aspects of your strengths and weaknesses and to be involved in all  assessments and further learning decisions – along with any alternatives where appropriate: [ unless you express a wish to the contrary , or it is against your best interests – for example an  advisor or counsellor is acting on your behalf.
Accept or refuse teaching, training and assessment  – without it affecting the standard of  alternative learning episodes or modes.
Have your concerns, fears, doubts fully discussed in private and if appropriate independent   options sought.
Expect the appropriate level and skill mix to be available for your relevant needs.

Receive reasonable written information about the learning opportunities, assessments and or support to be provided and the facilities available.
Find teaching, training and assessment providers’ premises; clean healthy and safe – with   adequate services for your needs.
Know how to make a complaint, to have it investigated quickly, impartially and to be thoroughly   informed of the results and the steps that can be taken if you are not satisfied with the outcome.
 Expect that adequate post assessments, certification and support arrangements are in place   prior to completion of or leaving the course.
Receive provision of any service without inappropriate delay.

Choose whether or not to participate in pilot studies or research trials – teacher, trainer, advisor or assessor training and to be withdrawn at anytime without affecting the standard of alternative  learning strategies  or support services.
Be given detailed information on alternative learning strategies or services, including their quality standards.
Be guaranteed admission to the required qualification as is determined by the sponsor by the specified date no later then 18 weeks from an advisor placing you on a waiting list.
Be advised of the costs in terms of finance and the time in relation to the qualification sought.
Be clearly aware who will finance your ambitions.
Know when that finance will be available and in what form.